The Outdoor Survival Gear store is an outdoor & preparedness products retailer specializing in providing you with high quality merchandise.
Some products have limited lifetime warranty. For the ones that do not have warranty, we offer easy 30 days returns.
Returns, Exchanges & Refunds
Item Damaged On Arrival
Please take pictures of the damage immediately after delivery, including damaged packaging and damaged contents so we can file a claim with the shipping provider.
If the item you received is defective, please send an email with details and we will work with you to get you a replacement or a refund.
You can exchange an item for up to 30 days as long as it is unused and in its original packaging.
Most of the products have a 30 day return period. Exceptions, if any, will be noted on the product page so you can read the details before buying that product.
For a more detailed return policy, click here.
Security And Credit Card Information
The Survival Gear store uses some of the world’s most secure payment platforms, such as Paypal, Stripe. Because the payment is made on those platforms, your credit card information is never passed along to the Outdoor Survival Gear store.